How can I save a FILE which does not belong to a Folder????

Noone of the Support can help me how to save a file which lies directly on the drive and NOT in a folder. I have a drive, where all my private Folders and files are. So I now want to save the whole Drive. But this is not possible with KTS 2018. You only can save FOLDERS. So now I must make a new FOLDER, where I copy all my files not belonging to a folder!!!! ANd when I create a new folder, I must always change the description when I create a new Folder.... So why is it not possible in KTS to save the whole drive????

Edited 27 Dec, 16:09:13 • 10009 views
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Did you contact Kaspersky Lab technical support? If so what is your request number?

January 1, 2018
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MiStr
• January 9, 2018
You were answered on December 29, 2017. Please see your request in My Kaspersky.
Wiese Dieter
• January 7, 2018
ID INC000008572875 Request Number. They were on my Laptop, but after that I only got a E-Mail: You didn't call us for 7 days. So it is closed.....

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