Hello !
i have a serious problem ! some one attacked my PC by a Ransomware virus !
i need your help !
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Hi! Depending on the extension of the encrypted files, please use the following special tools: http://support.kaspersky.com/viruses/disinfection If the utilities didn't help, please contact the Kaspersky Lab official forum in the section "Virus-related issues": https://forum.kaspersky.com/index.php?/forum/19-virus-related-issues/ Experienced forum users and employees of the Kaspersky Lab will do their best to solve your problem.
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Open a ticket here https://my.kaspersky.com
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