Awful customer and technical support service after purchase of Internet Total Security.
Hello Kaspersky team :
I'm deeply disappointed because of your awful technical support service . On Nov 22 I opened the support ticket INC000009851909 because after purchasing one license of Internet Total Security for three devices, I was unable to activate your software into my Windows 10 laptop and my Samsung S8 Mobile phone.
I was able to activate the software only into my MacBook Air. This is the second year that I purchase a license to protect some of my devices.
After several requests within your support website with no response, I talked by phone with your support team both in Mexico City and USA, I only wasted my time because they were unable to provide help.
I tried again...