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My PC got affected by ransomwareindia@id.com malware.
Every filename has got changed to _ransomwareindia@id.com
How can I get rid of it.
Please help.

Product support
1
DonKid: Please see this site https://noransom.kaspersky.com/

Hi,

My system is infected by a ransomware which encrypts the files to .bip extension after encryption file renamed like " filename.extension.id-(victim id).[workset@india.com].bip "

​Please help

Ask Eugene Kaspersky
3
harlan4096: Probably most of the encrypted files will be impossible to decrypt/recover or it will take years (depending on the ransomware variant), since was used...

I have been affected by a ransomware and all my files are having an extension .krab not .crab,    please help

Ask Eugene Kaspersky
1
harlan4096: These links may help You to find a decrypter if possible: https://id-ransomware.malwarehunterteam.com/ https://www.nomoreransom.org/en/decryption-too...

Hello,
 I am just letting you know that your free antivirus is way better than my installed M.S.E in my Windows 7 after it found a malware named Appmallosayovs ?,and did a proper job to handle this malware My installed M.S.E never did detect this weird thing in my computer and who knows what damage my computer would of got after this malware continued on?.I am taking your word for it and will continue on using your free version even after those jealous CEO'S out there who have said malicious things about you that simply isn't true as I have noticed your free version doesn't contain spyware or whatever else these CEO'S claim your free version has ..All your other rivals with their free...

Read more...
Ask Eugene Kaspersky
0

Hello:

All my computer was infected with GandCrab V3 and now all my files show the original file extensión plus the CRAB extensión: For instance:
Table.xlsx.CRAB.
Is there any tool I can use to recover my files ?

Thanks

Product support
1
harlan4096: You have been attacked by a crypto-virus (ransomware)... These links may help You to find a decrypter: https://id-ransomware.malwarehunterteam.com/ ht...
files encrypted

hello ! 
I have a problem with encrypted files.
"ENC
?  
You used to download illegal files from the internet. Your private files has been locked and encrypted!
To unblock them visit one of these websites:
http://unblockupc.xyz ; http://unblockupc.in ; http://moscovravir.ru ; http://213.167.243.215 ; http://185.45.192.17 ; http://unblockupc.club
Your UID: U1LAZC6TXK "

I do not have any file with this virus. i have only encrypted files :( somebody now what i can to do with this to decrypt the files ?

Ask Eugene Kaspersky
1
harlan4096: You have been attacked by a cyipto-virus (ransomware)... These links may help You find a decrypter: https://id-ransomware.malwarehunterteam.com/...

Hi Eugene...I seem to have Locky encrypted files..Is there a Decryptor that I can use to restore the files?

Ask Eugene Kaspersky
1
harlan4096: Please, check this site https://noransom.kaspersky.com

Hi
I have files that have been encrypted and the file type changed to CRYPTED_NAKANISHI@INDIA.COM, does anyone know if these can be decrypted? thanks

Product support
2
mike1209: says it could be Globeimposter 2 variant which doesn't seem to have any solution at the moment
arrow decryption

I got a computer with encrypted files.   .arrow

how long does it usually take kaspersky to get decryptions

Product support
2
harlan4096: Only a minimum amount of ransomware malware get finally a decoder/decrypter, because very difficult today to break/find its private key
arrow decryption

I got a computer with encrypted files.   .arrow

how long does it usually take kaspersky to get decryptions

Ask Eugene Kaspersky
1
harlan4096: It's difficult to say, probably some encrypted files will never get a decrypter, or at least, not in a near future. These links may help You to fin...
CTB Locker

Hello everybody!
I have a lot of photos and pdf files encrypted with some ransomware that after the encryption adds the "unrcbvb" extension. Can you help me decrypt these?

Product support
1
Jowi: Please check this site https://noransom.kaspersky.com/

Hello Eugene!
I have a lot of photos encryted by a rasomware virus (fudx@lycos). I' ve heard that this rasomware is a BANDACHOR rasomware.
Could you help me to decrypt these files?
Thank you in advance

Product support
1
DonKid: Please check this site https://noransom.kaspersky.com/

Hello Eugene, does anybody have an idea on how to decrypt .$ILICONE files ?
They come with how_to_back_files.html.
​Thanks in advance !

Product support
1
DonKid: Please check this site https://noransom.kaspersky.com/

Hi Eugene, Just got hit with a ransomeware ny alpha2018a@aol.com. All files have a .java extension. Is there a decryptor for this? 

Product support
3
harlan4096: Only a minimum amount of ransomware malware get finally a decoder/decrypter, because very difficult today to break/find its private key

Hola Eugene, alguna ayuda con un desencriptador para el ransomewere cry36 o .NEMESIS? gracias de antemano...

Ask Eugene Kaspersky
2
user3136: DonKid, tengo un servidor encriptado con este ransomewere, en este link las herramientas no funcionan para el cry36, cualquier ayuda se agradece. Salu...

Hola Eugene, tengo un equipo infectado con .CRAB
Existe alguna solucion en el momento para descifrar los archivos?
​Agradezco tu ayuda, me seria muy util.

Product support
3
user3350: Ya probé el BDGanCrabDecryptTool.exe y no recupera nada de archivos, al final dice que hubo un error. Existe algún otro programa ?
Gandcrap (.gdcb) | Ramsonware

Are you working on a decryptor for this virus?

Product support
2
harlan4096: Try this one: https://labs.bitdefender.com/2018/02/gandcrab-ransomware-decryption-tool-available-for-free/
How to decrypt .rapid ramsonware files. Got an email from decryptsupport@airmail.cc
Product support

Screenshot 2018-02-19 09.43.51.png (2)  

1
Neounicorn: Hi Keviniango. Please have a look on this site: https://www.nomoreransom.org If there is a decrypting tool out there you will find it there. Or ha...

Hi Guys!
Anyone can help about, how to set up back the pc and printer to work together?
Since i am renewed Kasperky, I 
canot print nothing.:(
Also I made wifi printing, and is not working now with cable.
I have HP printer 2542 all in one, and program on the pc, but not working.:(
Could you help me?
This is more then one year story.
I am not professional in pc things..
Thank you!
Reni

Product support
3
User14: Hi - You can add your printers to the trusted devices in device control option.

Not here to ask, I'm here to thank you. Your free antii-virus just saved my computer. I will be purchasing a subscription to your software as soon as I can afford it. Again, THANK YOU VERY MUCH!

Ask Eugene Kaspersky
0

Hi guys, does anyone can help to descript the extension .tfcjwhk? Citroni.gen ransoms ware April 2016.

Product support
1
DonKid: Hi. Please check this site https://www.nomoreransom.org/en/index.html

deal all i need to dycrpt my file cry36 , with extention .loser i need tools or anything help to retrienve my files

Product support
1
harlan4096: Check these sites: https://id-ransomware.malwarehunterteam.com/index.php?lang=en_US https://www.nomoreransom.org/en/index.html

hi all

11-th Anniversary of Kaspersky Fan Club
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Product support
0
is there a decryptor for .sage infected files? 
Product support
3
Xgent0: harlan4096, Hello Harlan, tried uploading files but after uploading they said the site cannot be reached or the address has been changed